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My Bag
Contact Us

Contact Us

We are always happy to answer your questions. In case the question you have in mind is not answered at our FAQ's in our Help Centre, you can fill out the form below to leave us a message or reach out to us using the phone numbers listed below.
 
For tracking the location of a delivery use our Track My Order service with your Order ID sent in your order summary email.

 

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STRANDBAGS GROUP PTY LTD

Phone:  0800 446 100

 

Online & In-Store Customer Service Team

Customer service team are available between 10:00-18:00 (NZST) Monday-Friday.

Outside of these hours please contact us using the email address below and we will respond as soon as possible.

 

Email Address

customercare@strandbags.com

 

Head Office Address

Level 2

83 Bowman Street

Pyrmont, NSW 2009 Australia

 

Australia Post

Locked Bag 77

St.Ives, NSW 2075 Australia