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    Contact Us

    We are always happy to answer your questions. In case the question you have in mind is not answered at our FAQ's in our Help Centre, you can fill out the form below to leave us a message or reach out to us using the phone numbers listed below.
    We aim to get back to you in 3-5 business days.
    Live Chat hours are 10am - 4pm Monday to Friday, expect for public holidays.
    For tracking the location of a delivery use our Track My Order service with your Order ID sent in your order summary email.


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    Online & In-Store Customer Service Team

    Customer service team are available between 10:00-18:00 (NZST) Monday-Friday.

    Outside of these hours please contact us using the email address below and we will respond as soon as possible.


    Email Address


    Head Office Address

    Level 2

    83 Bowman Street

    Pyrmont, NSW 2009 Australia